Information for Parents

Why use Yellow Door Lets®?

At Yellow Door Lets we want your son or daughter to enjoy their independence. We also want to ensure that you know we will provide supportive, safe accommodation as well as a brilliant living experience that will help prepare them for life beyond university.

We hope the information contained in this page eases any worries you may have as your son or daughter begins their academic career. However, if you should have any further questions then please do not hesitate to contact us.

You can see what previous students have thought of Yellow Door Lets on our testimonials page.

Safety & Security

The safety of our students is one of our top priorities. All of our properties are fitted with secure door and window locks, smoke detectors are standard, and we ensure fire alarms are tested regulary.


We have a full time maintenance team, based in Lancaster. They have a 24 Hour contact number for emergencies and will carry out any general repairs and ensure that everything is in good working condition.

Work that our maintenance team can’t fix, will be given to trusted sub-contractors.

Tenancy Agreements

Our Tenancy Agreement is an important legal document which, once signed, places obligations on Yellow Door Lets, as the landlord and on the student as the tenant. We issue Assured Shorthold Tenancy Agreements, which students should read carefully and have checked over before signing. We are happy to answer any questions you or they might have about the document.

As with all Tenancy Agreements, the terms are binding and only in exceptional circumstances will we permit Tenancy Agreements to be cancelled.